We respect your privacy and are committed to protecting the personal information you share with Tianhou Glass.
Your Privacy Matters to Us
Tianhou Glass respects your privacy and is committed to handling your personal information responsibly. This Privacy Policy explains how we collect, use, store and protect information when you visit our website, contact us, request product information, submit an inquiry or communicate with our team.
By using this website, you acknowledge the practices described in this Privacy Policy.
Who We Are
This website is operated by Tianhou Glass Engineering Co., Ltd. (“Tianhou Glass”, “we”, “us” or “our”).
Tianhou Glass provides architectural glass, safety glass, processed glass and customized glass solutions for construction, architectural, commercial and engineering applications.
What Information May Be Collected
We only collect information that is reasonably necessary to operate our website, respond to inquiries and provide our products and services.
Contact Information
This may include your name, company name, email address, telephone number, country, address and other contact details that you voluntarily provide.
Project Information
When requesting a quotation or technical consultation, you may provide drawings, specifications, dimensions, product requirements and project details.
Website Information
We may collect technical information such as IP address, browser type, device information, pages visited, referring pages and general website usage information.
Information You Choose to Share
We may receive personal information when you voluntarily provide it through our website, including when you:
- Submit a contact or inquiry form.
- Request a product quotation.
- Ask for technical information.
- Request samples or product details.
- Communicate with our sales team.
- Subscribe to communications or updates.
- Send project drawings or specifications.
Information Used to Serve You Better
Respond to Inquiries
We use your information to respond to product inquiries, quotation requests, technical questions and project requirements.
Provide Products & Services
Information may be used to prepare quotations, communicate about orders and provide appropriate glass solutions.
Improve Our Website
We may use aggregated or technical information to understand website usage and improve content, performance and user experience.
Business Communication
Where permitted by applicable law, we may use your contact information to communicate about products, services, projects or relevant business updates.
Cookies and Website Analytics
Our website may use cookies and similar technologies to maintain website functionality, remember certain preferences, understand website traffic and improve the user experience.
We may use analytics and website measurement services, such as Google Analytics, to understand how visitors interact with our website. These services may collect information such as device type, browser information, approximate location, pages viewed and interaction data.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Trusted Services May Process Data
We may use third-party service providers to support website hosting, security, analytics, communication, email delivery, advertising measurement and other business functions.
These providers may process certain information on our behalf and are expected to handle information in accordance with applicable contractual and legal requirements.
Third-party websites or services linked from our website may have their own privacy policies. We recommend reviewing those policies before submitting personal information.
We Do Not Sell Your Personal Information
Tianhou Glass does not sell or rent your personal information to third parties.
We may share information when necessary to provide requested products or services, communicate with customers, work with service providers, comply with legal obligations, protect our rights or prevent fraud, abuse or security threats.
Global Customers, International Operations
Tianhou Glass works with customers, contractors, architects, distributors and business partners in different countries and regions.
As a result, information provided through our website may be processed or stored in countries other than your country of residence.
Where required, we take reasonable measures to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.
Protecting Your Information
We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive information through ordinary website forms or email unless specifically requested.
How Long We Keep Information
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to inquiries, maintaining business records, providing services, resolving disputes and meeting legal or accounting requirements.
When information is no longer required, we may delete, anonymize or securely dispose of it, subject to applicable legal and business requirements.
You Have Choices
Depending on your location and applicable law, you may have certain rights regarding your personal information.
Access
You may request information about personal data we hold about you.
Correction
You may ask us to correct inaccurate or incomplete personal information.
Deletion
In certain circumstances, you may request that your personal information be deleted.
Marketing Choices
You may request that we stop sending certain marketing communications.
Data Restrictions
Where applicable, you may have rights to request restriction or limitation of certain processing.
Withdraw Consent
Where processing is based on consent, you may withdraw your consent subject to applicable law.
A Business Website for Professional Customers
Our website is primarily intended for businesses, professionals, contractors, architects, developers, distributors and other customers seeking glass products and engineering solutions.
We do not knowingly seek to collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services or applicable legal requirements.
When we make changes, the updated version will be published on this page with the revised effective date.
Questions About Your Privacy?
If you have questions about this Privacy Policy or would like to exercise an applicable privacy right, please contact Tianhou Glass.
Contact Tianhou GlassEffective Date: August 18, 2026
Tianhou Glass Engineering Co., Ltd.